Under the Consumer Protection (Distance Selling) Regulations 2000 If you wish to cancel your order you must inform us no later than 7 working days after receiving your order, and we will provide all of the details you require to return your goods. It is the responsibility of the buyer to take reasonable care of the goods and that they are returned in NEW / UNWORN condition. The cost of returning the goods is at the buyers expense and they must be returned to us within 7 working days of you receiving them. Please note that we do not refund postage & packaging costs.
In the unlikely event that you receive a defective item, a replacement will be despatched to you upon receipt of the faulty item being returned. No additional charges will be made for replacement item delivery. If the item is no longer available or out of stock, a replacement of the same quality and value or a full refund will be offered . you must notify us within 7 days of delivery date. You will be provided with a returns number which must accompany the returned item. The item must be returned within 7 days of receiving the returns number. You must take reasonable care of the item while in your possession.
As per the distance selling regulations we DO NOT accept returns on underwear, hosiery, wigs and make up.
We do not pass on any information to any third parties except for using your delivery details to deliver your item to you (this may include delivery companies). We will also use your information to process payments and refunds. To pass information about you to our service providers, agents and employees to carry out services. To disclose information about you if there is a legal duty to do so. We may also telephone or email you to discuss account details or for market research. We treat your details with the utmost of privacy under the data protection act. We do not send unsolicited emails. If you wish to receive notification of any new ranges, special offers and discounts you must opt in using the webform on our discounts section. When receiving any correspondence from us via email you will always have an opt out facility to cancel future correspondence. These rules do not apply to order confirmation and notification of dispatch emails by ordering from this site you agree to receive these emails.
TAXES AND IMPORT / EXCISE DUTY
All prices destined for UK delivery include VAT at the prevailing rate For international orders you will be responsible for any taxes or excise duty relevant to your country or state. We will not be liable for any of these charges
We will process all received orders as fast as possible. You will receive confirmation of your order once we receive it. You will receive confirmation that your order has been despatched on the day of despatch. We require that all cheques accompanying orders take upto 10 days to clear, Goods will not be despatched until funds are cleared. Please note that when buying goods and services on the Internet, the consumer is entering a legally binding contract, When purchasing from this website the UK law is the applicable law.
Our prices quoted do not cover any bounced cheques. If a cheque payment is returned to us by our bank, then we will add the bank charges onto your outstanding balance. If a cheque does bounce, then an alternative method of payment is required in cleared funds within 7 working days, if the payment does not arrive, we will take legal action to recover the money outstanding
Images and descriptions are provided as accurate as possible. The manufacturers do reserve the right to change the design and colours of items when required. E&OE
International postage vouchers
All postage costs are for items despatched to UK destinations with a UK postcode. International customers will be required to purchase an international postage upgrade voucher as part of the order from the postage page. Vouchers are available for all non UK destinations, please select the voucher for your country to enable us to deliver international orders.
All of the following character costumes are trademarks and copyrighted images owned and/or controlled by the licensors set forth below:
The Addams Family © 1999 Fox Family Properties, Inc. and Fox Kids International Programming; underlying series?© 1998 AFS Productions, Inc. Based on the characters created by Charles Addams. All Rights Reserved.
Alien Vs. Predator Alien vs Predator ™ & © 2004 Twentieth Century?Fox Film Corporation. All Rights Reserved
Animal House Animal House is a trademark and copyright of Universal Studios. ?Licensed by Universal Studios Licensing LLLP. All Rights Reserved.
Batman Batman Beyond and all related characters, names and indicia are trademarks of DC
Comics © 2001. WBCP Logo: TM & © 200 Warner Bros. TM & © DC Comics.
WB SHIELD: TM & © Warner Bros. Entertainment Inc. (s05)
CARTOON NETWORK LOGO: TM & © Cartoon Network.
KIDS WB! LOGO: TM & © Warner Bros. Entertainment Inc. (s05)
Bionicles © 2004 The LEGO Group. LEGO, the LEGO logo and BIONICLE are trademarks of The LEGO Group.?Produced by Rubie's Costume Co., Inc.under license from The LEGO Group.
Catwoman TM & © DC Comics.?WB SHIELD: TM & © Warner Bros. Entertainment Inc.(s04)?For information on CATWOMAN visit http://www.catwoman.warnerbros.com/
Flintstones THE FLINTSTONES and all related characters and elements are trademarks of Hanna-Barbera © 1999.
Friday The 13th / Jason JASON™ VOORHEES and FRIDAY THE 13TH and all related characters, names and indicia are trademarks and © of New Line Productions Corp. (s04) All Rights Reserved.
Harry Potter TM & © Warner Bros. Entertainment Inc. ?Harry Potter Publishing Rights © JKR. (s04) AOL KEYWORD: HARRY POTTER http://www.harrypotter.com/
Looney Tunes LOONEY TUNES, characters, names and all related indicia are trademarks of and © Warner Bros. WB SHIELD: TM & © Warner Bros. (s03)
Lord Of The Rings © 2003 New Line Productions, Inc. All Rights Reserved. The Lord of the Rings, The Two Towers and the characters, names, events, items and the places therein, are trademarks of The Saul Zaentz Company d/b/a Tolkien Enterprises under license to New Line Productions, Inc.
Universal Monsters http://www.universalstudios.com/ The Universal Studios Monsters are trademarks and copyrights of Universal Studios. Licensed by Universal Studios Licensing LLLP. All Rights Reserved.
A Nightmare On Elm Street FREDDY KRUEGER™ and A NIGHTMARE ON ELM STREET™ and all related characters, names and indicia are trademarks and © of New Line Productions Corp. (s04) All Rights Reserved.
Phantom Of The Opera WB SHIELD: TM & © Warner Bros. Entertainment Inc. (s05)?TM & © RUG Ltd. 1986/200.
Scooby Doo SCOOBY-DOO and all related characters and elements are trademarks of and © Hanna-Barbera. CARTOON NETWORK and logo are trademarks of and © CARTOON NETWORK.?WB SHIELD: TM & © Warner Bros. Entertainment Inc.?(s04)
Shrek2 Shrek ® DreamWorks L.L.C. Shrek 2™, Shrek Ears™ and © 2004 DreamWorks L.L.C.
Star Wars © 2005 Lucasfilm Ltd. & TM. All rights reserved.
Superman SUPERMAN and all related characters and elements are trademarks of and © DC Comics. WB SHIELD: TM & © Warner Bros. (s02)
Tales From The Crypt Tales From The Crypt™ © 2005 Used under license by Rubie's, Inc.
Texas Chainsaw Massacre Leatherface™ and The Texas Chainsaw Massacre™?River City Films, Inc. (s04) All Rights Reserved.
Wizard Of Oz THE WIZARD OF OZ and all related characters and elements are trademarks of and © Turner Entertainment Co. (s01) "Judy Garland as Dorothy from THE WIZARD OF OZ"
By buying from our website you agree to the above terms and conditions.
The above terms and conditions are in addition to and do not affect your statutory rights